Terms for using RivlinHome
and purchasing our products.

Use of the Website

The RivlinHome website is provided to allow visitors to browse office chairs, chair replacement parts, accessories, product information, policies, and related services.

You may use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or normal use of the website by others.

You must not attempt to gain unauthorized access to the website, server systems, customer accounts, databases, or any restricted area of RivlinHome.

Eligibility to Use the Website

By using this website or placing an order, you represent that you have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you are using the website on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms & Conditions.

Customer Accounts

Some website functions may allow or require you to create an account.

You are responsible for keeping your account information, password, and login credentials confidential.

You are also responsible for activities performed through your account unless unauthorized access results from circumstances that are not reasonably attributable to you.

Product Information

RivlinHome works to provide accurate and useful descriptions of office chairs, chair components, replacement parts, and accessories.

Product information may include dimensions, materials, color, weight, compatibility details, assembly information, adjustment features, and other specifications.

Minor differences may exist between website images and the actual product because of lighting, screen settings, production batches, material variation, or photography conditions.

Such minor visual differences do not necessarily indicate that the product is defective or materially different.

Pricing and Taxes

Product prices are displayed on the website in the currency shown at the time of purchase.

Prices may change from time to time without prior notice, but changes generally do not affect orders already accepted unless an obvious pricing or technical error has occurred.

Taxes, shipping fees, duties, import charges, or other applicable costs may be shown separately during checkout where applicable.

Payments

Payment methods available on the website may vary by customer, location, currency, or transaction.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be handled by independent payment service providers. Those providers may apply their own terms, security procedures, and privacy practices.

RivlinHome may perform reasonable order and payment verification before fulfilling an order.

Orders and Order Acceptance

Submitting an order through the RivlinHome website constitutes an offer to purchase the selected products.

An automated order confirmation confirms that we have received your order request, but it does not necessarily mean that the order has been finally accepted.

We may review an order for product availability, address accuracy, payment authorization, suspected fraud, duplicate transactions, or other reasonable operational considerations.

RivlinHome may cancel or decline an order before shipment where reasonably necessary, including when:

• A product is unavailable
• Payment cannot be verified
• A pricing or technical error occurred
• The shipping address is unsupported
• The order appears fraudulent or abusive
• Legal or regulatory restrictions apply

If an order is canceled after payment has been collected, the applicable amount will generally be refunded to the original payment method.

Office Chair Parts and Compatibility

RivlinHome sells replacement parts and accessories for office chairs, including casters, gas lift cylinders, armrests, chair bases, headrests, lumbar support parts, and related components.

Compatibility can vary significantly between chair models. Customers are responsible for reviewing the dimensions, mounting type, stem size, cylinder dimensions, and other product specifications before ordering.

A part that does not fit because the customer selected an incompatible specification is not automatically considered defective where the product information was accurate.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms & Conditions.

Estimated delivery dates are not guaranteed unless RivlinHome expressly states otherwise.

Delays may result from carrier operations, customs clearance, weather, transportation disruptions, remote-area delivery, or other events outside our reasonable control.

Returns and Refunds

Eligible returns and refunds are governed by our Return & Refund Policy.

Customers should contact RivlinHome before sending a product back so that return eligibility and return instructions can be confirmed.

Approved refunds are generally issued to the original payment method unless another method is required by applicable law or agreed by RivlinHome.

Warranty

Warranty coverage is governed by our Warranty Policy.

Warranty coverage generally applies to qualifying defects in materials or workmanship during the applicable warranty period and does not normally cover misuse, accidental damage, improper installation, or ordinary wear and tear.

Intellectual Property

Website content, including text, graphics, logos, layouts, product descriptions, photographs, icons, and other materials, may be protected by copyright, trademark, or other intellectual property laws.

Unless expressly permitted, you may not reproduce, distribute, modify, republish, scrape, commercially exploit, or create derivative works from RivlinHome website content.

You may use website content for normal personal shopping and informational purposes.

Prohibited Use

You must not use the website in a way that is unlawful, fraudulent, abusive, harmful, or disruptive.

Third-Party Services and Links

The website may contain links to or integrations with third-party payment processors, shipping carriers, analytics services, social platforms, or other external services.

Those third parties operate independently and may have separate terms, policies, and privacy practices.

RivlinHome is not responsible for the content, security, availability, or practices of third-party websites or services that we do not control.

Website and Product Disclaimer

RivlinHome makes reasonable efforts to maintain accurate and reliable website content. However, the website may occasionally contain typographical errors, technical errors, outdated information, or temporary interruptions.

To the extent permitted by applicable law, the website is provided on an "as available" basis.

Nothing on the website should be interpreted as professional medical, ergonomic, occupational health, or other specialized advice.

Customers should choose office chairs based on their own comfort, fit, workspace, and individual requirements.

Limitation of Liability

To the maximum extent permitted by applicable law, RivlinHome will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products where such limitation is legally permitted.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited.

Your statutory consumer rights remain unaffected where applicable.

Force Majeure

RivlinHome will not be responsible for delays or failures caused by events beyond our reasonable control.

Such events may include:

• Natural disasters
• Severe weather
• Fire or flood
• War or civil unrest
• Government restrictions
• Customs delays
• Transportation disruption
• Carrier interruption
• Labor strikes
• Major system or infrastructure failure

Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses reasonably arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person's rights.

This provision does not apply where liability cannot lawfully be imposed on a consumer.

Applicable Law and Consumer Rights

These Terms & Conditions are intended to operate consistently with applicable laws and mandatory consumer protection rights.

Nothing in these Terms is intended to remove rights that cannot lawfully be waived, restricted, or excluded.

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

RivlinHome may update these Terms & Conditions from time to time to reflect changes in our website, products, services, legal requirements, or business practices.

The updated version will be published on this page with a revised "Last updated" date.

Your continued use of the website after an updated version becomes effective means the updated Terms will apply to future use of the website.

Contact Information

If you have questions about these Terms & Conditions, an order, product information, or one of our policies, please contact RivlinHome.